Features

Ethics & Guardrails by Design

Ethical, transparent, dignity-first wellbeing support

HelloDear! is built with ethics, dignity, and transparency at its core. Every interaction is designed to respect the autonomy of older adults, maintain human oversight, and ensure that all wellbeing signals remain strictly non-clinical. The system emphasizes consent, privacy, and EU-grade data protection while providing gentle, transparent insights for families and care teams.

Problemas que resolvemos

Retos operativos típicos que aborda esta función

Older adults may feel monitored or judged by automated systems

Care teams need clarity without crossing clinical or diagnostic boundaries

Ethical and privacy concerns arise when handling personal wellbeing information

Capacidades clave

Todo lo que esta función puede hacer por ti

Respectful, dignity-first conversations

HelloDear! is designed to speak naturally and respectfully, honoring autonomy, routines, and repeated stories without infantilization.

Transparent signal reporting

Insights are always framed as ‘reported by the person’ or ‘observed in conversation,’ never as hidden detection or clinical assessment.

Human-in-the-loop decision model

Signals and summaries support, but never replace, human judgment. Care teams and families remain the interpreters and decision-makers.

Strict non-diagnostic boundaries

HelloDear! never evaluates health conditions, provides clinical recommendations, or acts as an emergency service. All signals remain non-clinical.

Consent-centered design

Clear, revocable consent; configurable calling windows; transparent data usage; and family/caregiver permission controls.

EU data protection & auditability

Data is hosted in the EU with strong privacy safeguards, audit logs, data retention policies, and support for DSAR requests.

Casos de uso

Escenarios reales donde esta función destaca

1

Support wellbeing without crossing into medical advice or diagnostic territory

2

Ensure families receive meaningful insights without invading privacy

3

Give care teams clear signals while respecting personal autonomy

4

Maintain trust through transparency and consent-driven interactions

5

Operate safely within EU data protection standards