Who We Are: The Story Behind HelloDear!

HelloDear! brings clarity, connection, and peace of mind to families and care teams through warm phone conversations and gentle wellbeing insights — always respectful, non-clinical, and effortless.

3 min de leitura
Who We Are: The Story Behind HelloDear!

Our Mission

At HelloDear!, our mission is simple: to bring clarity, connection, and peace of mind to families and care teams supporting older adults. We believe that everyone deserves to feel close, informed, and confident — even when distance, busy schedules, or fragmented care make that difficult.

HelloDear! exists to reduce uncertainty, strengthen relationships, and support dignity through gentle, human-centered conversations.

The Problem We Saw

For families and care teams alike, understanding how an older adult is really doing day-to-day is surprisingly hard.

Phone calls get missed. Updates get delayed. Subtle changes in mood, sleep, or routine often go unnoticed until they become more serious. Care teams spend precious hours documenting, coordinating, and trying to interpret incomplete information. And for older adults, regular human connection is far from guaranteed.

We asked ourselves a simple question: What if everyday wellbeing insights could be gathered gently, consistently, and respectfully — without apps, devices, or extra admin?

Our Solution

HelloDear! uses warm phone conversations — the most familiar technology of all — paired with thoughtful AI to bring clarity and connection to families and care professionals.

How HelloDear! Helps

  • Natural conversations that feel human HelloDear! calls through a regular phone line, speaks warmly, listens attentively, and adapts gently to the person’s routine and energy.

  • Meaningful wellbeing signals Subtle patterns in sleep, mood, activity, hydration, adherence, and conversation pace are interpreted as non-clinical insights.

  • Weekly Digest for Families A friendly summary with trend arrows and short explanations helps families stay close and reassured, even at a distance.

  • SBAR Notes for Care Teams After each call, HelloDear! generates clear SBAR-style summaries aligned with professional workflows.

  • Priority Signals & Shift Briefs Care teams receive early flags when multi-day patterns emerge — without creating alarm or diagnostic claims.

  • No apps. No devices. No setup stress. Older adults use only their regular phone — everything else happens automatically.

Why HelloDear!

We built HelloDear! because we deeply believe in dignity, clarity, and autonomy.

With HelloDear!, you get:

  • Warm Human Connection Friendly conversations that feel natural — never scripted or robotic.

  • Clarity You Can Trust Weekly digests, SBAR notes, and signals that help you notice meaningful changes early.

  • Less Administrative Burden For care teams, documentation becomes lighter and more consistent; for families, the emotional load becomes gentler.

  • Ethics & Transparency by Design Non-clinical insights, transparent framing, explicit consent, and EU-grade data protection.

HelloDear! supports people — not replaces them.

Our Vision

We’re just at the beginning. Our vision is to become a trusted companion for families and care teams around the world — bringing connection, clarity, and daily support to older adults through the most familiar and human medium we have: conversation.

We imagine a future where:

  • meaningful wellbeing signals arrive gently, not alarmingly
  • care teams collaborate with clearer context
  • families feel close, even from afar
  • older adults experience consistent warmth and dignity

HelloDear! is building that future — one conversation at a time.