Ethical, transparent, dignity-first wellbeing support
HelloDear! is built with ethics, dignity, and transparency at its core. Every interaction is designed to respect the autonomy of older adults, maintain human oversight, and ensure that all wellbeing signals remain strictly non-clinical. The system emphasizes consent, privacy, and EU-grade data protection while providing gentle, transparent insights for families and care teams.
Desafios operacionais comuns que este recurso resolve
Older adults may feel monitored or judged by automated systems
Care teams need clarity without crossing clinical or diagnostic boundaries
Ethical and privacy concerns arise when handling personal wellbeing information
Tudo o que este recurso pode fazer por você
HelloDear! is designed to speak naturally and respectfully, honoring autonomy, routines, and repeated stories without infantilization.
Insights are always framed as ‘reported by the person’ or ‘observed in conversation,’ never as hidden detection or clinical assessment.
Signals and summaries support, but never replace, human judgment. Care teams and families remain the interpreters and decision-makers.
HelloDear! never evaluates health conditions, provides clinical recommendations, or acts as an emergency service. All signals remain non-clinical.
Clear, revocable consent; configurable calling windows; transparent data usage; and family/caregiver permission controls.
Data is hosted in the EU with strong privacy safeguards, audit logs, data retention policies, and support for DSAR requests.
Cenários reais onde este recurso se destaca
Support wellbeing without crossing into medical advice or diagnostic territory
Ensure families receive meaningful insights without invading privacy
Give care teams clear signals while respecting personal autonomy
Maintain trust through transparency and consent-driven interactions
Operate safely within EU data protection standards